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Welcome to SpineLab

As a new patient we ask you to please read through this page. Thank you

This may well be your first experience of chiropractic and osteopathy at SpineLab we can assure you that we take your health seriously at this clinic. At SpineLab, we are specialist centre with a particular interest in MSK Neuroscience, Sacro Occipital Technic and Craniopathy. In fact, SpineLab is the only chiropractic clinic in the North London Area, that has this specialty and one of a few internationally whose chiropractors have taken and has an advanced post graduate qualification in SOT.  Apart from practicing SOT chiropractic, Dr Carl, our clinic director, teaches it too.

It is vital that the practitioner looking after you understands and gets to know you well, so that we can get you better as soon as possible, please bring any relevant and old x-rays, MRI scans, notes, letters etc. along to your appointment.

The video below will explain a little about us at SpineLab and how we work.

We kindly ask that you watch this before you attend your appointment.

For your convenience our patient registration forms are on this website by following this link, please print them out, fill them in as best possible and bring them along with you. We would appreciate you arriving 15 mins earlier than your scheduled appointment to allow us to complete any paper work with you.

Your Initial Visits Explained.

Our New Patient Assessment is split into two visits (£57.00),which will include your new patient assessment, and report of findings.

1) Your First Visit is an assessment and will involve finding out as much as possible about you.

    • Intro DVD to Chiropractic & Osteopathy
    • A private consultation with the doctor
    • This also includes a thorough spinal examination, postural, neurological, orthopaedic tests
    • An Insight Digital Subluxation Scan if diagnostically indicated
    • X-rays if diagnostically indicated (charge £68.00)

2) Your Report of Findings – where we want you to understand what is wrong and how we can help.

    • A review of your examination findings, SpineLab and x-ray results.
    • Results DVD- find out what your results mean.
    • An explanation of our findings, our recommendations, and then if you are happy we will start care.
    • If we determine we cannot help, we will make a referral to an appropriate specialist.

3) Your First Adjustment.

This is not included in your New Patient Assessment Fee. Depending on your clinical needs this normally given after your report of findings. Don’t worry, many people come to us in pain expecting to have a treatment straight away. Be reassured that we will make sure you are looked after.

Follow Up Visits and adjustments £46.00 per visit

As most people are busy these days, with work and home commitments, we want to respect your time and not keep you at the clinic for long periods of time. Therefore we try and have you in and out of the clinic in 15-20 minutes on these visits.

How long will it take to get better?

This is one of the most common questions we are asked and very often patient expectations do not live up to the latest evidence for care. At SpineLab we run an evidence based practice, so we base our treatment plans and healing times on scientific research and the latest medical evidence, which presently has been compiled by National Institute for Clinical Excellence. This states that for complete rehabilitation a problem arising from the following will take in the region of:

  • Muscular                     12 weeks
  • Ligament                    4-6 months
  • Tendon                        6-9 months
  • Disc or Cartilage        12 months

Our Fees

Once you have had your report of findings, we hope that you will be happy to commence care with us. Normally we work on 6 visit cycles and then re-examine you to show you how you are doing. Fees are due at the time of each visit and our reception team should have informed you of our fees when you made your initial enquiry. We do offer discounts if you wish to prepay for 12 visits. Your chiropractor will go through these with you at your report of findings.   If you have any other questions, please do not hesitate to speak to any of our staff, they will always be pleased to help you.

Procedure for Claiming on Health Insurance

To keep our charges down, we will not invoice direct to health insurers, as any administrative fee would be passed onto the patient. Patients who wish to claim from their health insurer need to pay personally for their care and claim it back. We will issue you with receipts as necessary.

Don’t Forget

Before starting care you must have your insurer’s approval and a claim reference number. Contact your insurers and ask the following questions.

  1. Does your policy allow for chiropractic/osteopathy care with your chosen GCC/GOC registered practitioner?
  2. Do you need a referral from either your GP or Consultant prior to starting care?
  3. Is there a financial limit or restriction on the number of visits you can have?
  4. You need to advise them that we do not invoice and you will be claiming back personally.



Insurers may not reimburse for care given prior to the date you notify them or get approval for care. Please do not ask us to provide invoices or records that may compromise our integrity. Some insurers do not cover the full cost of our fees and you will be responsible for any outstanding payment. At present Dr Carl Irwin is our only recognised practitioner for insurance purposes and if you decide to have care with another practitioner, we will not be responsible when your claim is turned down by your insurers nor will we alter records to assist your claim.